Room-to-desk guest messaging

The front desk, one text away.

Guests scan a QR code in their room and message the front desk in real time. Staff answer from a single console — departments, quick actions, wake-up calls. No app install. No phone tag.

See how it works Talk to us

Runs as a single container — docker run and you're live.

How it works

From key card to conversation in three steps.

Scan the code

Every room gets a QR card on the desk or bedside table. Guests scan it with their phone camera — nothing to install.

QR token → room & stay

Type the message

"Extra towels", "late checkout", a 6 am wake-up call. The message lands at the right department over WebSocket — instant, no polling.

WebSocket, real-time

The desk answers

Staff see every guest with their room number in one console. One-tap replies, quick actions, and a running log of the stay.

Single front-desk console

For the front desk

Everything a guest asks, in one place.

The console is built for a busy desk — every conversation carries the room number, and the common asks are one tap away.

D
DepartmentsRoute requests straight to Housekeeping, F&B, Maintenance or Front Desk. No forwarding, no phone calls.
Q
Quick actionsPre-written one-tap replies for the questions every guest asks — towels, checkout, Wi-Fi, noise complaints.
W
Wake-up callsGuests request them in chat; the desk confirms, and the stay log keeps the audit trail.

front-desk · consera 12 online

Guests

MR Maya R.
Room 412

DK Dan K.
Room 318 2

EV Elena V.
Room 205

JT James T.
Room 601

Maya R. · Room 412 Housekeeping

Hi — could we get two extra towels and a bottle of water?09:41

Also, is late checkout possible tomorrow? We have a 3pm flight.09:43

Absolutely — towels are on their way. I've noted late checkout until 1pm, I'll confirm with housekeeping.09:44

Under the hood

Boring by design. That's the point.

Consera ships as one Docker container. No build step, no edge cache, no microservices — one SQLite file holds the whole stay.

One container — the whole product, front-end included
No build step, no edge cache — WebSocket is real-time by default
One SQLite file — backup is a file copy, migration is a file copy
Static guests, no accounts — the QR token is the identity

$ docker run -d --name consera \
    -p 8080:8080 \
    -v consera.db:/data \
    ghcr.io/consera/consera

# console → https://your-hotel/consera
# guests → scan the QR on the room card
$ ▊

Get started

Bring Consera to your property.

We're piloting with a small number of hotels. Tell us about your property and we'll get you set up — the MVP takes one afternoon to run.

Request a pilot Re-read how it works

Prefer to run it yourself? [email protected] — we'll send the image.